Dan Nemirovsky

Retirement Strategies: Distribution, Institutional, Sales Enablement & Individual Journeys. Set design vision and led DesignOps strategy for a cross-functional team of UX specialists across the Retirement Strategies portfolio, aligning C-suite stakeholders across Business, Marketing, Product, Technology, Legal, and Financial Advisor channels to deliver omnichannel digital experiences at enterprise scale.

• Defined the end-to-end service design and UX strategy for PruXpress, introducing self-service capabilities, paperless asset transfer, and a redesigned book of business, driving a 15-point NPS increase and measurably improving customer satisfaction across distribution channels.
• Led Project Elevate, a change management initiative migrating the Annuities CRM to Financial Services Cloud, architecting the UX system and aligning design, engineering, and sales operations on a unified platform experience.
• Directed the design of the Data Exchange Management (D.E.M.) Tool, applying data-informed design to automate and standardize external data intake for financial professionals, cutting processing time from weeks to minutes and driving significant operational efficiency.
• Established a Developer API Storefront, shaping the information architecture and interaction design for a self-serve portal enabling both technical and non-technical partners to access the organization's full API library.

Prudential Stages: 0→1 AI-powered D2C retirement planning platform. Owned design vision and led a multidisciplinary team of UX designers, content strategists, journey analysts, and marketers, delivering Prudential's first AI/ML interface product, "LIV," a responsible AI retirement planning assistant recognized with 6 CX industry awards for innovation and usability.

• Architected and launched the company's first 0→1 D2C product within 12 months, driving alignment across design, product, and engineering through OKR frameworks and agile delivery in a complex, regulated environment.
• Led cross-functional design thinking workshops and journey mapping sprints, using mixed-methods research and voice of customer (VoC) insights to ground AI product decisions in human-centered outcomes.
• Built design maturity across the enterprise, embedding human-centered AI principles and responsible AI design practices across Prudential's Retail Advice & Solutions business.

Led design vision, strategy, and DesignOps execution for Northwell Health's enterprise digital platforms, driving organizational change management across marketing, IT, product, and clinical departments to establish UX as a strategic pillar within one of the nation's largest health systems.

• Built and scaled a lean, agile design team from the ground up, architecting Northwell's first enterprise design system using Atomic Design principles and creating a shared component library that accelerated UX delivery across web, mobile, and enterprise software.
• Drove digital health UX innovation through proof-of-concept initiatives in conversational UI, AI, and AR/VR, positioning the organization at the forefront of patient-centered, inclusive design.
• Led a platform consolidation initiative, unifying 37 microsite experiences into a single brand and domain, improving digital engagement, reducing support call volume, and delivering a consistent omnichannel experience for patients and staff.
• Directed development and deployment of Northwell's digital signage system and out-of-home campaigns, extending the design system into physical and ambient touchpoints for a fully integrated brand experience.
• Established WCAG-compliant, inclusive design standards across all digital products, embedding accessibility into the design system and team workflows as a baseline requirement.

Built and led visual production and UX design for the Chrome Accessories product, establishing early DesignOps practices and overseeing a hybrid team of on-site and remote designers and 3D artists delivering branded platform experiences for major OEM clients including GM, Chrysler, and Fiat.

• Architected and launched the automotive industry's first HTML5 vehicle configurator & accessory portal for GM/Chrysler, a 0→1 platform product that set a new standard for interactive dealer tooling.
• Scaled the design team from 2 to 10 and established cross-functional design and engineering workflows, launching a dealer web application enabling VIN-scan-to-custom-build experiences that reduced friction across the retail sales journey.

Designed UI wireframes, interaction patterns, iconography, and marketing collateral for enterprise financial software products, working cross-functionally with developers, sales, and marketing to ensure visual consistency and coherent user experience across digital and print touchpoints.